EMPATHY's
Recommended Readings
for interpersonal and small group communication classes

This is the place where we list shorter reading assignments. We welcome recommendations. The criteria for including articles & essays are elsewhere.

Page Index | conflict | counseling | family | gender | group (empty)| health | interpersonal | interviewing (empty) | intrapersonal | listening | mediation | nonverbal | personality | relationships | sexuality | social interaction

Other collected sources journals | online

The sorting of these articles is not exact and there will be inconsistencies. We prefer not to list an article more than once. If you see are article which you believe is clearly misplaced, please send us a note with a very brief explanation suitably for a person who may be less than knowledgeable about the article. If you believe we need to delete, add, or change a category header, please send us a note.

 

Conflict Resolution
 
  • Legge, N. J., & Rawlins, W. K. (1992). Managing disputes in young adult friendships: Modes of convenience, cooperation, and commitment. Western Journal of Communication, 56, 226-247.
  • Sillars, A.L., & Wilmot, W.W. (1994). Communication strategies in conflict and mediation. In J.A. Daly & J.M. Wiemann (Eds.), Strategic interpersonal communication (pp. 163-190). Hillsdale, NJ: Erlbaum.
  • Vangelisti, A.L. (1994). Messages that hurt. In W.R. Cupach & B. H. Spitzberg (Eds.), The dark side of interpersonal communication (pp. 53-82). Hillsdale, NJ: Erlbaum.

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Counseling (skill & relationship emphasis)
 

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Family Communication
 
  • Canary, D.J., & Sillars, A.L. (1992). Argument in satisfied and dissatisfied married couples. In W.L. Benoit, D. Hample, & P.J. Benoit (Eds.), Readings in argumentation (pp. 737-764). Berlin: Foris.
  • Orbe, Mark P. (1999). Communicating about "race" in interracial families. In T. Socha & R. Diggs (eds.), Communication, race, and family: Exploring communication in black, white, and bircial families. Mahwah, NJ: Lawrence Erlbaun.

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Gender
 

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Group Communication
 

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Health Communication
 
  • Hauck, Y. and Hussey, T. (1997). Caring communication: Strategies and skills for health professionals. In Pospisil, R. and Willcoxson, L. (Eds), Learning Through Teaching, p144-148. Proceedings of the 6th Annual Teaching Learning Forum, Murdoch University, February 1997. Perth: Murdoch University. http://cleo.murdoch.edu.au/asu/pubs/tlf/tlf97/hauc144.html Link to abstract.

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Interpersonal Communication
 
  • Bell, R.A., & Daly, J.A. (1984). The affinity-seeking function of communication. Communication Monographs, 51, 91-115.
  • Burgoon, J. K. (1994). Nonverbal signals. In J. L. Knapp & G. R. Miller (Eds.), Handbook of interpersonal communication (pp. 229-285) Thousand Oaks, CA: Sage.
  • Burleson, B.R. (1994). Comforting messages: Features, functions, and outcomes. In J.A. Daly & J.M. Wiemann (Eds.), Strategic interpersonal communication (pp. 135-161). Hillsdale, NJ: Erlbaum.
  • Cissna, K.N.L., & Sieburg, E. (1981). Patterns of interactional confirmation and disconfirmation. In C. Wilder-Mott & J.H. Weakland (Eds.), Rigor & imagination: Essays from the legacy of Gregory Bateson (pp. 253-282). New York: Praeger.
  • Cronen, V., Chen, V., & Pearce, W.B. (1988). Coordinated management of meaning: A critical theory. In Y.Y. Kim & W.B. Gudykunst (Eds.), Theories in intercultural communication (pp. 66-98). Newbury Park, CA: Sage.
  • Cronen, V.E., Pearce, W.B., & Harris, L.M. (1982). The coordinated management of meaning: A theory of communication. In F.E.X. Dance (Ed.), Human communication theory: Comparative essays (pp. 61-89). New York: Harper & Row.
  • Daly, J.A., & Kreiser, J. O. (1994). Affinity seeking. In J.A. Daly & J.M. Wiemann (Eds.), Strategic interpersonal communication (pp. 109-134). Hillsdale, NJ: Erlbaum.
  • Dickson-Markman, F. (1986). Self-disclosure with friends across the life cycles. Journal of Social and Personal Relationships, 3, 259-264.
  • Gilbert, S.J. (1976). Empirical and theoretical extensions of self-disclosure. In G.R. Miller (Ed.), Explorations in interpersonal communication (pp. 197-215). Newbury Park, CA: Sage.
  • Goffman, E. (1956). The nature of deference and demeanor. American Anthropologist, 58, 473-499.
  • Goffman, E. (1963). Face engagements. In E. Goffman, Behavior in public places (pp. 83-111). New York: Free Press.
  • Goffman, E. (1967). On face-work: An analysis of ritual elements in social interaction. In E. Goffman, Interaction ritual (pp. 5-46). Garden City, NY: Anchor Books.
  • Rosenfeld, L.B. (1979). Self-disclosure avoidance: Why I am afraid to tell you who I am. Communication Monographs, 46, 63-74.

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Interviewing
 

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Intrapersonal Communication (Cognitive)
 
  • Applegate, J.L. (1980). Adaptive communication in educational contexts: A study of teachers' communicative strategies. Communication Education, 29, 158-170.
  • Applegate, J.L., Burke, J.A., Burleson, B.R., Delia, J.G., & Kline, S.L. (1985). Reflection-enhancing parental communication. In I.E. Sigel (Ed.), Parental belief systems: The psychological consequences for children (pp. 107-142). Hillsdale, NJ: Erlbaum.
  • Baxter, L.A. (1985). Accomplishing relational disengagement. In S. Duck & D. Perlman (Eds.), Understanding personal relationships: An interdisciplinary approach (pp. 243-266). Beverly Hills, CA: Sage.
  • Baxter, L.A. (1988). A dialectical perspective on communication strategies in relationship development. In S.W. Duck (Ed.), Handbook of personal relationships (pp. 257-273). Chichester, UK: John Wiley.
  • Baxter, L.A. (1990) Dialectical contradictions in relationship development. Journal of Social and Personal Relationships, 7, 69-88.
  • Baxter, L.A., & Wilmot, W. (1984). "Secret tests:" Social strategies for acquiring information about the state of the relationship. Human Communication Research, 11, 171-202.
  • Burleson, B.R. (1987). Cognitive complexity. In J.C. McCroskey & J.A. Daly (Eds.), Personality and interpersonal communication (pp. 305-349). Newbury Park, CA: Sage.
  • Delia, J.G., Kline, S.L., & Burleson, B.R. (1979). The development of persuasive communication strategies in kindergartners through twelfth graders. Communication Monographs, 46, 241-256.
  • Jones, E.E., & Pittman, T.S. (1982). Toward a general theory of strategic self-presentation. In J.M. Suls (Ed.), Psychological perspectives on the self (pp. 231-262). Hillsdale, NJ: Erlbaum.
  • Kellermann, K., & Cole, T. (1994). Classifying compliance gaining messages: Taxonomic disorder and strategic confusion.Communication Theory, 4, 3-60.
  • Marwell, G., & Schmitt, D.R. (1967). Dimensions of compliance-gaining strategies: A dimensional analysis. Sociometry, 30, 350-364.

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Listening (active, empathetic)
 
  • LeCompte, Andrew (1999). A Better Way to Communicate. [an online article, Let's Talk Training Group].

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Mediated Communication
 
  • Baym, N. (1996). Agreement and Disagreement in a Computer-Mediated Group. Research on Language and Social Interaction, 29, 315-346.
  • Baym, N. (1998). The emergence of on-line community. In S. Jones (Ed.), Cybersociety 2.0: Revisiting computer-mediated communication and community, (pp. 35-68). Thousand Oaks, CA: Sage.
  • Baym, N. (in press). The development of individual identity. In Tune in, log on: Soaps, fandom, and on-line community. Thousand Oaks, CA: Sage.
  • Bickmore, Timothy (1998). Friendship and intimacy in the digital age. A final paper presented in MIT course, Systems & Self. [Online:   http://www.media.mit.edu/~bickmore/Mas714/finalReport.html]
  • Bikson, T. K., & Panis, C. W. A. (1997). Computers and connectivity: Current trends. In S. Kiesler (Ed), Culture of the internet, (pp. 407-430). Mahwah, NJ: Lawrence Erlbaum.
  • Carnivale, P., & Probst, T. M. (1997). [Excerpt from] Conflict on the internet. In S. Kiesler (Ed), Culture of the internet, (pp. 238-240). Mahwah, NJ: Lawrence Erlbaum.
  • Caruso D. (September 14, 1998). Technology (Critics are picking apart...). New York Times.
  • Clark, L. S. (1998). Dating on the net: Teens and the rise of "pure" relationships. In S. Jones (Ed.), Cybersociety 2.0: Revisiting computer-mediated communication and community, (pp. 159-183). Thousand Oaks, CA: Sage.
  • Curtis, P. (1997). Mudding: Social phenomena in text-based virtual realities. In S. Kiesler (Ed), Culture of the internet, (pp. 121-142). Mahwah, NJ: Lawrence Erlbaum.
  • Denzin, N. (1999). Cybertalk and the method of instances. In S.G. Jones (Ed.), Doing Internet research: Critical issues and methods for examining the net, (pp. 107-126). Thousand Oaks, CA: Sage.
  • Dyrkton, J. (1996). Cool runnings: The coming of cybereality in Jamaica. In R. Shields, Cultures of Internet: Virtual spaces, real histories, living bodies, (pp. 49-57). London: Sage.
  • Fernback, J. (1999). There is a there there: Notes toward a definition of cybercommunity. In S.G. Jones (Ed.), Doing Internet research: Critical issues and methods for examining the net, (pp. 203-220). Thousand Oaks, CA: Sage.
  • Harrison, T. M., & Stephen, T. (1999). Researching and creating community networks. In S.G. Jones (Ed.), Doing Internet research: Critical issues and methods for examining the net, (pp. 221-242). Thousand Oaks, CA: Sage.
  • Herring, S. (1996). Posting in a different voice: Gender and ethics in computer-mediated communication. In C. Ess (Ed.), Philosophical Approaches to Computer-Mediated Communication, (pp. 115-145). Albany: SUNY Press.
  • Kedzie, C. R. (1997). A brave new world or a new world order? In S. Kiesler (Ed), Culture of the internet, (pp. 209-232). Mahwah, NJ: Lawrence Erlbaum.
  • Kendall, L. (1999). Recontextualizing "Cyberspace": Methodological considerations for on-line research. In S.G. Jones (Ed.), Doing Internet research: Critical issues and methods for examining the net, (pp. 57-74). Thousand Oaks, CA: Sage.
  • King, J., Grinter, R. E., & Pickering, J. M. (1997). The rise and fall of netville: The saga of a cyberspace construction boomtown in the great divide. In S. Kiesler (Ed), Culture of the internet, (pp. 3-34). Mahwah, NJ: Lawrence Erlbaum.
  • Kling, R. (1996). Computerization at Work. Computer Mediated Communication Magazine, August, http://www.december.com/cmc/mag/1996/aug/kling.html .
  • Komito, L. (1998). The net as a foraging society. The information society, 14(2), 97-106.
  • Kraut, R. E., & Attewell, P. (1997). Media use in a global corporation: Electronic mail and organizational knowledge. In S. Kiesler (Ed), Culture of the internet, (pp. 323-342). Mahwah, NJ: Lawrence Erlbaum.
  • Kraut, R., Patterson, M., Lundmark, V., Kiesler, S., Mukopadhyay, T., & Scherlis, W. (1998). Internet paradox: A social technology that reduces social involvement and psychological well-being? American psychologist, 53(9), 1017-1031.
  • Lea, M. & Spears, R. (1995). Love at first byte? In J. Wood & S. Duck (Eds.) Understudied relationships: Off the beaten track. (pp. 197-240). Thousand Oaks, CA: Sage.
  • Livingood, Jeb (1995). Revenge of the Introverts. Computer-Mediated Communication Magazine, 2(4), 1 April 1995, p. 8 [Online, http://metalab.unc.edu/cmc/mag/1995/apr/livingood.html ] Short article with a thesis that the Internet is an introvert friendly environment.
  • Lockard, J. (1997). Progressive politics, electronic individualism and the myth of virtual community. In D. Porter (Ed.), Internet Culture, (pp. 219-232). New York: Routledge.
  • Mickelson, K. D. (1997). Seeking social support: Parents in electronic support groups. In S. Kiesler (Ed), Culture of the internet, (pp. 157-178). Mahwah, NJ: Lawrence Erlbaum.
  • Mitra, A., & Cohen, A. (1999). Analyzing the Web: Directions and challenges. In S.G. Jones (Ed.), Doing Internet research: Critical issues and methods for examining the net, (pp. 179-202). Thousand Oaks, CA: Sage.
  • Mosco, V. (1998). Myth-ing links: Power and community on the information highway. The information society, 14(1), 57-62.
  • Parks, M. R., & Floyd, K. (1996). Making friends in cyberspace. Journal of Communication [Print], 46(1), 80-97. OR Journal of Computer-Mediated Communication [On-line], 1 (4).
  • Rafaeli, S., & Sudweeks, F. (997). Networked interactivity. Journal of Computer-Mediated Communication [On-line], 2 (4).
  • Savicki, V., Lingenfelter, D., & Kelley, M. (1996). Gender language style in group composition in Internet discussion groups. Journal of Computer-Mediated Communication [On-line], 2 (3).
  • Scharf, B. (1999). Beyond netiquette: The ethics of doing naturalistic discourse research on the internet. In S.G. Jones (Ed.), Doing Internet research: Critical issues and methods for examining the net, (pp. 243-256). Thousand Oaks, CA: Sage.
  • Seibold, D. R., Heller, M. A., & Contractor, N. S. (1994). Group decision support systems (GDSS): Review, taxonomy, and research agenda. In B. Kovacic (Ed), Organizational communication: New perspectives, (pp. 143-168). Albany, NY: State University of New York (Albany) Press
  • Shade, L. R. (1996). Is there free speech on the net?. In R. Shields, Cultures of Internet: Virtual spaces, real histories, living bodies, (pp. 11-32). London: Sage.
  • Shade, L. R. (1998). A gendered perspective on access to the information infrastucture. The information society, 14(1), 33-44.
  • Sosnoski, J. J. (1999). Configuring as a mode of rhetorical analysis. In S.G. Jones (Ed.), Doing Internet research: Critical issues and methods for examining the net, (pp. 127-144). Thousand Oaks, CA: Sage.
  • Sproull, L., & Faraj, S. (1997). Athiesm, sex, and databases: The net as a social technology. In S. Kiesler (Ed), Culture of the internet, (pp. 35-52). Mahwah, NJ: Lawrence Erlbaum.
  • Sproull, L., & Kiesler, S. (1995). Computers, networks and work. Scientific American, 6 Special Issue(1), 128-139.
  • Stone, A. R. (1995). In novel conditions: The cross-dressing-psychiatrist. The war of desire and technology at the close of the mechanical age, (pp. 65-81). Cambridge, MA: MIT.
  • Suler, John (mostly). Psychology of Cyberspace, actually a collection many articles. The articles are arranged chronologically, with the most recently written or revised ones appearing near the top. The most recent date of the article, its version number, and its approximate size are indicated. There also is a subject index and search engine for this book. http://www.rider.edu/users/suler/psycyber/index.html  
  • Turkle, S. (1997). Constructions and reconstructions of self in virtual reality: Playing in the MUDs. In S. Kiesler (Ed), Culture of the internet, (pp. 143-155). Mahwah, NJ: Lawrence Erlbaum.
  • Walsh, J. P., & Bayma, T. (1997). Computer networks and scientific work. In S. Kiesler (Ed), Culture of the internet, (pp. 385-406). Mahwah, NJ: Lawrence Erlbaum.
  • Weise, E. R. (1996). A thousand aunts with modems. In L. Cherny, & E. R. Weise, Wired Women, (pp. vii-xv). Seattle: Seal.
  • Wellman, B. (1997). An electronic group is virtually a social network. In S. Kiesler (Ed), Culture of the internet, (pp. 179-208). Mahwah, NJ: Lawrence Erlbaum.

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Nonverbal Communication
 
  • Brave, Scott & Dahley, Andrew (1997). inTouch: A Medium for Haptic Interpersonal Communication. MIT Media Laboratory, Cambridge, MA 02139 USA. Link to abstract for the online article.

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Personality (conversational style)
 
  • Felder, Richard M. (1996). Matters of style, ASEE Prism, 6(4), 18-23 is an article written by a chemical engineering professor at North Carolina St U. The focus of the article is about learning styles (Myers-Briggs, Kolb’s learning style model, Herrmann Brain Dominance, & Felder-Silverman learning style model) which has obvious application to communication styles. http://www2.ncsu.edu:80/unity/lockers/users/f/felder/public/Papers/LS-Prism.htm
  • Myers, D. G., and Diener, E. (1996). The Pursuit of Happiness: New research uncovers some anti-intuitive insights into how many people are happy--and why. Scientific American (May), pp. 70-72.
  • Rock, Michael E. (1999). The 90% Factor: EQ (Emotional Intelligence) and the New Workplace. This 4 page article is the first part of a 5 article series (the other 4 links at the end of this article). This is an elementary introduction. http://www.canadaone.com/magazine/eq050198.html

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Relationships
 
  • Altman, I., & Taylor, D.A. (1973). Social penetration: The development of interpersonal relationships. New York: Holt, Rinehart and Winston.
  • Burgoon, J.K., & Hale, J.L. (1984). The fundamental topoi of relational communication. Communication Monographs, 51, 193-214.
  • Millar, F.E., & Rogers, L.E. (1976). A relational approach to interpersonal communication. In G.R. Miller (Ed.), Explorations in interpersonal communication (pp. 87-105). Beverly Hills, CA: Sage.
  • Rawlins, W. K. (1992). Young Adult friendships. In W. K. Rawlins, Friendship matters: Communication, dialectics, and the life course (pp. 103-123). New York: Aldine de Gruyter.
  • Schenck-Hamlin, W.J., Wiseman, R.L., & Georgacarakos, G.N. (1982). A model of properties of compliance-gaining strategies. Communication Quarterly, 30, 92-100.
  • Stafford, L., & Canary, D.J. (1991). Maintenance strategies and romantic relationship type, gender, and relational characteristics. Journal of Social and Personal Relationships, 8, 217-242.

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Sexuality (gender)
 
  • Dindia, K., & Allen, M. (1992). Sex differences in self-disclosure: A metaanalysis. Psychological Bulletin, 112, 106-124.

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Social Interaction
 
  • Bryan Bell (1999), Lessons in Lifemanship, provides advice about living successfully. These readings are not the product of scholarship, but of practical experience from a well-education person. Mr. Bell is the author of An Infantry Platoon Leader in Patton's army. Bell has been a successful entrepreneur in business, having been the General Partner of 26 Limited Partnerships in oil leasing and drilling, and in real estate. He has also taught courses in and given lectures on Entrepreneurship. http://bbll.com 

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Journals (which provide online article, abstracts, table of contents)
 

John H. Krantz (Hanover College) maintain an extensive list of links to psychology journals and periodicals. Each entry has a brief annotation of web content, e.g., recent table of content, samples, fully online, etc. http://psych.hanover.edu/Krantz/journal.html

Group Dynamics: Theory, Research, and Practice (APA): Description of Journal, Current Table of Contents (with links to abstracts); Past Table of Contents. http://www.apa.org/journals/gdn.html

Journal of Consulting and Clinical Psychology (APA): Description of Journal, Current Issue's Table of Contents (with links to abstracts), Past Tables of Contents, http://www.apa.org/journals/ccp.html

Journal of Counseling Psychology (APA): Description of Journal, Current Issue's Table of Contents (with links to abstracts); Past Tables of Contents. http://www.apa.org/journals/cou.html

Journal of Family Psychology (APA): Description of Journal, Current Issue's Table of Contents (with links to abstracts), Past Tables of Contents. http://www.apa.org/journals/fam.html

Journal of Personality and Social Psychology (APA): Description of Journal, Current Issue's Table of Contents (with links to abstracts), Past Tables of Contents, Selected Articles http://www.apa.org/journals/psp.html

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Online Collections
 

Center for Critical Thinking, Executive Director: Linda Elder, Ed.D., Director of Research: Richard Paul, Ph.D. CCT@criticalthink.com or (707) 664-2940, http://www.criticalthinking.org/ At the time of our visit, May 1999, the site provided 16 articles of varying length which might be of interest of our community, http://www.criticalthinking.org/University/univlibdir.html

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