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Win-win negotiating: Turning conflict into agreement by F. E. Jandt Publisher: NY: Wiley Charles G. Morris, U of Michigan, annotation: Highly regarded self-help book which is aptly described by its title along with the fact that the focus is on the workplace. Includes a discussion of conflict, a self-test for assessing your own preferred way of dealing with conflict, an examination of sources of conflict, and advice on how to resolve conflicts so that nobody comes out a loser and relationships can continue. |
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