Getting to Yes : Negotiating Agreement Without Giving in, 2nd edition by Roger Fisher, William Ury; Bruce Patton (Editor)

Format: Paperback, 200 pages
ISBN: 0140157352
Publisher: Penguin USA
Pub. date: December 1991

Synopsis In this new edition, two negotiation experts from Harvard offer a universally applicable method for negotiating personal and professional disputes without getting taken--and without getting nasty. Concise, step-by-step, proven strategies aid the reader in coming to mutually acceptable agreements in any type of conflict.

Synopsis This is by far the best thing I've ever read about negotiation. It is equally relevant for the individual who would like to keep his friends, property, and income and the statesman who would like to keep the peace. --John Kenneth Galbraith.

EMPATHY

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