Getting Past No : Negotiating Your Way from Confrontation to Cooperation by William Ury.

Format: Paperback, 189 pages
ISBN: 0553371312
Publisher: Bantam Doubleday Dell Pub
Pub. date: Revised edition, February 1993

Reviews Synopsis A guide to successful negotiation shows readers how to stay cool under pressure, stand up for themselves without provoking opposition, deal with underhanded tactics, find mutually agreeable options, and more.

Synopsis From the co-author of the 2-million copy bestseller Getting to Yes, a state-of-the-art book on negotiation in the '90s. Featuring an all-new chapter to familiarize readers with the main concepts of Getting to Yes and other negotiation strategies, Getting Past No reveals how to turn adversaries into negotiating partners.

EMPATHY

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